This webinar described key insights from Volume III: Communications of the BRT Planning Guide. This volume explores necessary steps to build a communications strategy used to engage the public with BRT projects, educate customers on how to use the system, and market the project to a wide array of potential users. This topic covers strategic planning, public participation, marketing, and customer service.

 


Presentation Slides:
BRT Planning 301

Video:
BRT Planning 301 Webinar
[56 mins]

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