Help Change Cities for the Better.

For 36 years, ITDP’s progress on sustainable, equitable transport has been the result of the dedication, and creativity of our staff.  From our headquarters in New York City, to our locally-run regional offices in Kenya, Brazil, China, India, Indonesia, and Mexico, we work collaboratively across both boarders and expertise to make real change happen on the streets. If you have passion for transport, and want to help break through our car-dominant culture to bring our streets back to the people, join us!

ITDP Policies

ITDP participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees

Open Positions

Technology Systems Analyst

Full Time New York, NY / Hybrid

ITDP is a global organization at the forefront of innovation, using technical expertise, direct advocacy, and policy guidance to mitigate the impacts of climate change, improve air quality, and support prosperous, sustainable, and equitable cities. We have worked with over 100 cities in more than 40 nations to design and implement transport and urban development systems and policy solutions that make cities more viable, fair, and livable. Today, ITDP works in all types of cities on five continents, with offices in China, Brazil, India, Indonesia, East Africa, Mexico and the United States. More information about ITDP can be found at www.itdp.org.

ROLE

ITDP is seeking a Technology Systems Analyst to focus on the adoption, management, support, and administration of all organization-wide systems. This work will involve providing expertise and guidance to the organization on features, capabilities, and best practices. This role will work closely with internal stakeholders to ensure that the organization is fully leveraging each system and will work closely with vendors and partners where appropriate. This role reports to the Operations Manager and will work very closely with the Virtual CIO.

Key systems include (but not limited to):

  • Salesforce
  • Confluence
  • Jira
  • Zoom
  • Google Suite
  • WordPress Admin
  • WPEngine
  • AWS
  • Limelight
  • Intacct
  • Nexonia
  • Tipalti
  • ADP
  • Okta
  • Electric (MSP)
  • Cisco appliances

This role is based in our New York City office in a hybrid work model. The hybrid model is a combination of in office work and telework. Telework may be performed from the states of New York or New Jersey only.

RESPONSIBILITIES

  • Working across the organization, the Technology Systems Analyst will support a wide variety of stakeholders in the appropriate use, care, and maintenance of enterprise business systems.
  • Oversee and improve the translation of business requirements into technical requirements.
  • Act as a “business analyst” when new requirements arise for technology systems, leading software selections and supporting implementations.
  • Work with users to develop clear requirements, ensuring that all stakeholders are consulted.
  • Develop deep expertise in all key system and administer all key systems.
  • Provide change management support to encourage adoption of new systems, new features, and any new processes around ITDP’s systems.
  • Train and update staff on developing requirements for new capabilities or systems.
  • Conduct capacity building exercises, enhance library of end user training materials for key systems, and conduct group and 1:1 user training for new and existing key systems.
  • Oversee user management, system updates, invoice management, and vendor relationships.
  • Interface with Electric, ITDP’s Managed Service Provider, in trouble shooting any support issues that arise around key systems, determining trends.
  • Continually assess the vendor landscape to determine the best way to obtain needed functionality by either extending the use of current systems, or by obtaining new systems.
  • This role is not expected to provide hands-on technical support but may be called on to support staff in the use of the key systems.
  • Lead discovery sessions to assess technology needs and extend system coverage.
  • Support the implementation of the IT roadmap and support the organization’s information system needs.
  • Other duties as assigned.

REQUIRED QUALIFICATIONS

  • 3-5 years of experience with a successful track record as a technology systems coordinator delivering innovative solutions tailored for business problems.  
  • Experience in business strategy, business process engineering, project management, database management, license management, technology innovation, and systems definition.
  • Ability to work in ITDP’s New York City office in a hybrid work model and perform telework from the states of New York or New Jersey only.
  • Ability to project manage complex system selections and implementations.
  • Outstanding organizational skills including stakeholder management & expectation setting. 
  • Strong communicator with excellent written, oral and interpersonal skills.
  • Demonstrate a high level of integrity and professionalism.
  • Passionate about ITDP’s mission. 

PREFERRED QUALIFICATIONS

  • Non-profit experience is a plus.
  • Bachelor’s degree.
  • Fluency in another language such as Spanish, Cantonese, or Mandarin.

SALARY RANGE

The salary range for this position is $60,000- $70,000 commensurate with experience.

To apply for this role, click here.

Research Intern

Part-Time OR Full-Time Internship Washington, D.C. Hybrid or Remote

The Institute for Transportation and Development Policy is a nonprofit organization, headquartered in New York City with offices in Africa, Brazil, China, India, Indonesia, Mexico and the United States, that promotes sustainable and equitable transport worldwide. ITDP’s programs focus on bus rapid transit, cycling and walking, travel demand management, parking, transport policy, shared mobility, and urban development.  More information about ITDP can be found at www.itdp.org.

The Research and Impact Group under ITDP’s Global Program is seeking a Research Intern. ITDP’s Global Program is responsible for scaling up the implementation of sustainable transport measures around the world by collecting and spreading information. The Research and Impact Group supports that mission by monitoring progress on sustainable transportation and translating research into practical guidance for decision makers. The intern will support these efforts through tasks such as contributing to written and visual research materials, conducting literature reviews and analysis, and collecting and cleaning data. ITDP’s US-based staff work in a hybrid environment, and the intern should either be available to work in our Washington, D.C. office or be based in the United States and work fully remote.

The Research Intern will report to the Senior Research Manager, but will have the chance to work with staff across all ITDP offices. ITDP strives to integrate interns into our daily operations, with the expectation that the Research Intern will provide meaningful support to ongoing projects while gaining valuable experience and education in the field. We are looking for an intern who is available to work 20-40 hours per week during the summer. The internship will begin in June 2024, or earlier depending on the intern’s availability, and run through August 2024. The internship may be extended depending on mutual interest and academic eligibility. ITDP’s US-based team works in a hybrid environment, and the intern should either be available to work in our Washington, D.C. office or be based in the United States and work fully remote. A computer will be provided during the internship, if needed.

RESPONSIBILITIES

  • Perform literature reviews, extract findings, and draft original content for use in ITDP research products and communications pieces
  • Synthesize and effectively communicate qualitative and quantitative research to support ITDP’s programs and projects
  • Assist research staff in identifying key data sources, making data requests, and obtaining, cleaning, and organizing quantitative data
  • Create visual materials (maps, graphs, other graphics) based on analysis of data
  • Participate in internal and external meetings, presentations, webinars, etc. to grow our research capacity and body of knowledge
  • Occasional administrative duties as needed
  • Other duties as assigned

REQUIRED QUALIFICATIONS

  • Currently enrolled in undergraduate or graduate program in urban planning, engineering, geography, or related field
  • Interest in cities, sustainable transportation, urban planning, climate mitigation, or related area
  • Demonstrated experience conducting comprehensive internet research and identifying findings, developing recommendations, or extracting other key information
  • Strong communicator with advanced written, oral and interpersonal communication skills
  • Strong attention to detail and problem solving skills
  • Ability to manage time efficiently, especially to discern and prioritize urgent requests
  • Ability to work at least 20 hours per week starting June 2024; hours are flexible between 9am and 6pm Eastern time
  • Must be available to work in our Washington, D.C. office in a hybrid work model or work fully remote in the United States

PREFERRED QUALIFICATIONS

  • Proficiency in GIS
  • Proficiency in Excel
  • Demonstrated ability to work independently on multiple projects of varying scales 
  • Familiarity with OpenStreetMap, Mapbox, or other spatial data visualization platforms
  • Proficiency in Spanish, Chinese, or Portuguese a plus
  • Experience living or working outside of the US a plus
  • Ability to work in ITDP’s Washington, DC office

STIPEND

The intern will receive a stipend of $800 per week for 40 hours worked, and pro-rated for fewer hours.

To apply for this internship, click here.

Public Transport Intern

Part-Time OR Full-Time Internship Washington, D.C. Hybrid or Remote

The Institute for Transportation and Development Policy (ITDP) promotes sustainable and equitable transport worldwide.  ITDP is a nonprofit organization headquartered in New York City with offices in Africa, Brazil, China, India, Indonesia, Mexico and the United States. ITDP’s programs focus on bus rapid transit, cycling and walking, travel demand management, parking, transport policy, shared mobility, and urban development.  More information about ITDP can be found at www.itdp.org.

ITDP’s Global Program is seeking a Public Transport Intern, preferably based in the Washington, D.C. office. The Global Program aims to scale up the implementation of sustainable transport measures around the world by collecting and spreading information. The Research and Impact Group supports that mission by monitoring progress on sustainable transportation and translating research into practical guidance for decision makers. The intern will support these efforts through data collection and cleaning, conducting literature reviews and analysis, and contributing to written and visual materials. The intern will collaborate with ITDP staff in offices around the world.

The Public Transport Intern will report to the Public Transport and Electrification Manager and will work with staff across all ITDP offices. ITDP strives to integrate interns into our daily operations, with the expectation that the Public Transport Intern will provide meaningful support to our ongoing projects while gaining valuable experience and education in the field. We are looking for an intern who is available to work 20-40 hours per week during the summer. This position will last from June 2024 through August 2024, and may be extended into the next academic year depending on performance and academic eligibility. ITDP’s US-based team works in a hybrid environment, and the intern should either be available to work in our Washington, D.C. office or be based in the United States and work fully remote.

The Intern will receive a stipend of $800 per week for 40 hours worked and pro-rated for fewer hours. A computer will be provided during the internship, if needed.

RESPONSIBILITIES

  • Perform literature reviews, synthesize findings, and draft original content for use in ITDP research products and communications pieces
  • Assist research staff in identifying key data sources and making data requests
  • Obtain, clean, and organize quantitative data
  • Perform statistical analyses
  • Create visual materials (maps, graphs, other graphics) based on analysis of data
  • Participate in internal and external meetings, presentations, webinars, etc., to grow our research capacity and body of knowledge
  • Occasional administrative duties as needed
  • Other duties as assigned

REQUIRED QUALIFICATIONS

  • Interest in cities, sustainable transportation (especially public transport), urban planning, or related areas
  • Currently enrolled in an undergraduate or graduate program in urban planning, engineering, geography, or related field
  • Good communicator with strong written, oral and interpersonal communication skills
  • Capable of conducting fast-paced, comprehensive internet research 
  • Strong attention to detail and problem solving skills
  • Ability to manage time efficiently, especially to discern and prioritize urgent requests
  • Must be able to work 20 hours a week; hours are flexible between 9 am and 6 pm Eastern time
  • Must be available to work in our Washington, D.C. office in a hybrid work model or work fully remote in the United States

PREFERRED QUALIFICATIONS

  • Familiarity with OpenStreetMap, Mapbox, or other data visualization platforms
  • Experience with public transport
  • Proficiency in GIS
  • Strong proficiency in Excel
  • Proficiency in Spanish, Chinese, or Portuguese a plus

STIPEND

The intern will receive a stipend of $800 per week for 40 hours worked, and pro-rated for fewer hours.

To apply for this internship, click here.

ITDP is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/creed, sex, national origin, disability, genetic information, pregnancy, veteran or active military status, alienage or citizenship status, arrest or conviction record, credit history, salary history, caregiver status, sexual orientation, gender identity, marital or partnership status, familial status, unemployment status, status as a victim of domestic violence, sexual violence or any other status protected by applicable law



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